CANCÚN, Q. ROO.- Highway insecurity has ceased to be an isolated issue and has become a constant, putting pressure on freight transportation in Mexico. Videos of assaults, intimidated operators, and multimillion-dollar robberies are part of a reality that demands different responses.
Marcelo Salinas, commercial director of Logitrack , raised the issue during the 4th DCT Conference – Quálitas Infinite Possibilities, that crime advances at the same pace as technology, and can only be contained through innovation.
The diagnosis doesn’t allow for pause. Criminals use jammers to inhibit signals, manipulate GPS, and block vehicles at fake checkpoints.
It’s no longer about improvisation, but about organized cells with armored trucks and sophisticated tools.
“The weak point remains the human factor,” Salinas warned, insisting that automated protocols and electronic shielding are key to responding in seconds.
The solutions described aren’t limited to hardware. With the company’s platform, data and alerts are transformed into immediate action: automatic throttle locks, virtual fences, and detailed reports that turn traditional monitoring into preventive analysis.
Artificial intelligence is even integrated to handle minor incidents, validating security keys with operators and reducing up to 90% of the false calls that previously overwhelmed control centers.
The impact of this strategy was confirmed by Augusto Ramos , vice president of Grupo RAME . The company operates in the north, Bajío, and western parts of the country, regions where more than half of the robberies occur. Since adopting the technology, they have been loss-free for eight years .
“We removed more than 40 units daily from that area without a single theft,” Ramos said. This risk reduction allowed us to renegotiate insurance premiums, invest in more technology, and, above all, build trust between customers and operators.
The key, Augusto Ramos added, is to recognize that technology alone is not enough: it must be accompanied by disciplined reaction and commitment from management to the operator.
“Technology doesn’t work alone; there are people behind it who have to make it work,” he said, acknowledging that even drivers, who were initially skeptical, now tell other colleagues that they feel safe in their company.
For his part, Carlos Jaramillo , director of Digital Communications Technologies (DCT) in the United States, highlighted how these alliances show a different path for the sector. By combining processes, people, and technology, companies are able to customize solutions that reduce accidents and strengthen operations.
For experts, transportation theft cannot be eliminated with rhetoric or improvisation. It is confronted with electronic shielding, automation, and organizational culture . A formula in which technological innovation does not replace the human factor, but rather supports it so that each trip reaches its destination.
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