The international logistics company DHL announced that starting Monday it will pause “until further notice” business-to-consumer shipments in the United States with a declared value of more than $800 due to recent customs regulatory updates.
DHL clarified in a statement that, for this same reason, there have been delays in processing merchandise , which have lasted several days in the United States, forcing it to adjust its logistics services.
The company reported that each shipment has been undergoing a formal individual clearance process since April 5.
“Beginning April 5, 2025, all shipments to the United States with a declared customs value above $800 will require formal entry processing, down from the previous threshold of $2,500 due to new U.S. customs regulations,” it stated.
He noted that although they are working diligently, shipments over $800, regardless of their origin, may experience delays of several days.
B2B shipments , i.e., those made from business to business to U.S. companies with a reportable value of more than $800, will not be affected by this temporary suspension , although they may experience delays, he stressed.
“This is a temporary measure, and we will share updates as the situation evolves,” he explained.
DHL stated that previously, shipments valued between $800 and $2,500 could be released through an informal, simplified, and expedited entry process.
The new requirements are being implemented under the International Emergency Economic Powers Act (IEEPA) , which allows for extraordinary measures in emergencies. Additional documentation is being requested to complete the process, including proof of the country of origin of the goods and the final recipient’s tax identification number.
It’s worth remembering that the United States warned that starting May 2, it would take measures against shipments under $800, specifically from China, to control the entry of low-value packages that do not pay tariffs.
On April 2 , US President Donald Trump announced a series of reciprocal tariffs that would be applied to products entering the United States from various countries around the world. However, on April 9 , the US president paused this measure for 90 days , except for China, a country with which he is engaged in a tariff “war.”
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