The incorporation of artificial intelligence (AI) into foreign trade operations can streamline processes such as document review, information analysis, and risk identification; however, its use does not transfer legal responsibility for operations to the algorithms.
During the Smart Logistics: AI and Compliance panel at Desayunando Logística, organized by #SoyLogistico Association , Jessica Isselin, CEO of Isselin Consultores , warned that, in the event of a possible error by an AI tool, the responsibility will continue to fall on the human actors involved, in accordance with the obligations established by the applicable legal framework.
“All of these regulations governing artificial intelligence require human validation,” he explained.
The specialist pointed out that if an AI tool recommends an incorrect tariff classification or suggests an incorrect merchandise value, the importer or customs agent is not exempt from liability for having used a technological solution.
In Mexico, he indicated, there are initiatives to regulate AI, although there is still no specific comprehensive framework that covers all its uses.
Therefore, Isselin stressed that companies should avoid implementing these tools without first understanding their processes, identifying risks, and determining which activities can be automated without compromising regulatory compliance.
On the same panel, Marcio Aguiar, NVIDIA ‘s General Manager of Enterprise for Latin America, agreed that artificial intelligence should be understood as a support tool and not as a substitute for human capabilities.
“Artificial intelligence is a tool, not a replacement for the workforce,” he stated.
The executive explained that the systems can process large volumes of information, identify patterns and generate recommendations , but the decisions must remain under the supervision of people.
The analogy drawn during the conversation was that using artificial intelligence does not eliminate the responsibility of the decision-maker, just as incorporating technology into a vehicle does not free the driver from their obligations.
For logistics and foreign trade companies, this principle becomes relevant given the possibility of using AI agents to automate administrative activities, review documents, or anticipate possible incidents in operations.
In that sense, the challenge is not only to incorporate technology, but to establish oversight processes that allow for the verification of information and accountability for the decisions made.
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