Automation has ceased to be a futuristic promise and has become a central component of Walmart Mexico and Central America’s logistics strategy. The company announced the integration of robotic technology at its Megapark in Tepotzotlán, State of Mexico, a move aimed at accelerating e-commerce order fulfillment , improving operational accuracy, and strengthening a logistics network that already distributes millions of items nationwide .
The stakes are high. The technological solution installed at the e-commerce-focused distribution center involved an investment of over 400 million pesos (MXN) and will quadruple order fulfillment productivity, at a time when the growth of e-commerce is increasingly putting pressure on supply chains to respond with speed and accuracy.
“What we are inaugurating here today is much more than new technology. It is a new way to grow, to collaborate, to better serve Mexico,” said Gastón Wainstein, Senior Vice President of Supply Chain and Real Estate for Walmart Mexico and Central America, during the event held at the logistics complex in the State of Mexico.
The executive explained that the operation incorporates “goods-to-person” and “pick-to-person” systems , whereby robots transport products directly to associates, avoiding long journeys within the warehouse and concentrating tasks at consolidation and dispatch stations. “This allows us to prepare many more orders faster, more safely, and with complete accuracy, combining the best of automation with the talent of our people,” he stated.
The automation of the Megapark is part of a broader strategy to strengthen Walmart’s logistics infrastructure in Mexico, supported by a network comprised of three Fulfillment Centers located in the State of Mexico (Tepotzotlán), Guadalajara, and Monterrey, in addition to five omnichannel distribution centers in Mexicali, Chihuahua, Culiacán, Villahermosa, and Mérida. These facilities not only process e-commerce orders but also supply physical stores in their respective regions . Furthermore, 61 Last Mile Hubs are responsible for connecting merchandise with the end consumer daily.
From Tepotzotlán, along with its fulfillment centers and omnichannel network, the company distributes millions of items to e-commerce customers throughout Mexico. In the State of Mexico alone, Walmart operates distribution centers in Cuautitlán, Chalco, San Martín Obispo, Santa Bárbara, and its own Megapark, in addition to more than 460 stores.
The executive noted that Walmart has more than 3,300 stores in over 600 cities across the country and more than 200,000 associates in Mexico, a structure that is now seeking to enhance itself with technology to support the growth of e-commerce. In this context, he highlighted that the company announced investments of 43 billion pesos in Mexico and Central America this year, directed towards infrastructure, new stores, supply chain, and technology.
Part of that investment will be concentrated in the State of Mexico. Barrientos announced that Walmart will invest more than four billion pesos in the state during the 2026-2027 period , where it currently employs approximately 33,000 associates. More than two thousand people work at the Megapark e-commerce distribution center alone .
The logistical importance of the State of Mexico was also underscored by state authorities. Laura González, the state’s Secretary of Economic Development, described the project as “a materialized investment that transforms the way e-commerce operates in our country,” while also defending the state’s position as “the logistical heart of the country . “
The official highlighted that the logistics sector in the State of Mexico grew 12.8% annually during 2024, exceeding the national average, and that it comprises 2,945 logistics-related businesses and more than 716,000 jobs. “We not only participate in national logistics, but we lead its expansion,” she stated.
Similarly, Horacio Duarte Olivares, Secretary General of the Government of the State of Mexico, affirmed that every investment in logistics infrastructure represents greater job opportunities and economic dynamism for the state . “Thank you very much for trusting in the State of Mexico and making it possible for our economy to grow,” he expressed.
Beyond automation, Walmart made it clear that the goal is to build a scalable operation to support the growth of e-commerce in Mexico. “Today, this opening marks the transition from traditional logistics to automated and robotic logistics ,” Wainstein summarized. “I think I’m not mistaken in saying that there is no other operation with this level of automation in the country.”
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