Moving cargo from Asia to Mexico in record time seems like an impossible mission. Even more so when it’s a critical operation whose delay could halt a production line and generate millions in losses.
That is precisely what VGL Logística y Soluciones Integrales achieved . The company coordinated five Boeing 747s to transport merchandise from Korea, through China, to Mexico via several flights and a complex distribution network, with the goal of preventing a client’s production line from shutting down.
“We work against the clock. When merchandise has to arrive within a specific timeframe, we explore every possible alternative to meet that deadline. That’s the level of responsiveness we offer,” explained Astrid Aubert, Mexico Marketing Director of VGL Logística y Soluciones Integrales.
The story encapsulates the type of operations the company has specialized in: those where time is a critical factor and where a mistake can cost millions of dollars.
VGL Logística y Soluciones Integrales is Vector Global Logistics’ operation in Mexico . The company is part of an international network specializing in freight forwarding services and comprehensive logistics solutions, with a presence in various strategic markets around the world.
Although VGL operates maritime, land, and air services , its main strength lies in expedited operations, especially for the automotive industry. But beyond simply moving goods, the company seeks to play a different role.
“We don’t see ourselves as a supplier. We are an extension of our clients’ business. When they have a problem, we are involved in the problem,” Aubert said.
This philosophy involves understanding in depth the operation, culture and specific needs of each company, as well as assigning dedicated teams that work practically as part of the client’s structure.
“You can’t give the same equipment to an automotive company as you would to a food company. Each industry has different needs, and to be an extension of our clients, we must understand them from the ground up,” he added.
Prevention over reaction
In an environment marked by geopolitical conflicts, regulatory changes, tariffs and route closures, the ability to anticipate has become one of the main assets for logistics companies.
Therefore, VGL asserted that one of its main differences is its preventative approach .
“We always have scenarios A, B, C, and D. We’re not reactive, we’re proactive. Before a problem occurs, we’re already thinking about what to do if an airport closes, if documentation is missing, or if the cargo doesn’t arrive complete,” he commented.
The company also prioritizes transparent communication with customers.
“If something goes wrong, we’re the first to say so. We never hide information and we always take responsibility. That builds trust with our clients,” he stated.
For Aubert, the role of the freight forwarder has changed radically.
Previously, he explained, many companies simply managed reservations and coordinated shipments. Today, supply chains require a partner capable of understanding the global context and anticipating risks .
“Tariffs are constantly changing, there are international conflicts, route closures, and new regulations. Our job is to keep customers informed and help them make decisions. It’s no longer just about making bookings ,” he explained.
Regarding technology, although digitization and monitoring tools are part of daily operations, he considered that the human factor remains indispensable.
“Technology helps us, but we also need to know who’s on the other side of the world. We need to be able to call and ask for a photo of the shipment or personally verify what’s happening. Connections and experience remain essential,” he explained.
Currently, VGL primarily serves the automotive, steel, food, industrial materials, and aerospace industries . It is also part of a global network with a presence in the United States, Chile, Peru, Ukraine, and Asia.
The company is also certified as a B Corp, a distinction that recognizes organizations committed to social, environmental and governance criteria.
For Aubert, that philosophy begins from within.
“We want people to have a good quality of life. We are a very humane, multicultural, and diverse company. We have women, mothers, people from different countries, and we strive to ensure that work doesn’t take precedence over personal life,” she affirmed.
With its sights set on expanding its presence into new industries, VGL is committed to continued growth based on one premise: when operations are critical, logistics ceases to be a service and becomes an extension of the business.
“If a client has a problem, we have it too. That’s how we work,” he emphasized.
Comment and follow us on LinkedIn: @Jennifer Galindo / @GrupoT21
