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Scania strengthens its after-sales promise with its own network and sustained growth.

The strategy seeks to strengthen its own service network and fulfill the commitments made to carriers.

T21 Media by T21 Media
8 July, 2025
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In an increasingly demanding market, Scania Mexico has decided to redouble its commitment to after-sales service as a key driver of consolidation. The company will therefore open more branches in 2026 , all of which will be operated directly by the brand, according to David Hernández Saldaña, National Sales and After-Sales Manager at Scania Trucks.

“We’re going to open three more branches this year, and next year we’ll open another 17,” explained Hernández, who also emphasized, in an interview with T21, that this expansion will not be through distributors, but rather through a proprietary network that directly responds to the company’s value promise.

That commitment, he said, is one of the main challenges.

“We’ve worked hard to strengthen it. We want to fulfill everything we promised our customers,” he stated, referring to the importance of building long-term relationships with carriers across the country.

The most recent opening of its branch in Tepotzotlán , in the State of Mexico, is part of this journey. But it’s not just about growth for growth’s sake: the expansion responds to a clear strategy of support, operational efficiency, and technical response that, according to Hernández, is part of a long-term vision.

“The potential is still very great. We’ve had great clients and great friends here. I see it developing a lot,” he shared, speaking about the domestic market.

The network’s growth is part of a broader effort to consolidate Scania as a strategic player in freight transportation in Mexico.

According to figures from the National Association of Bus, Truck and Tractor-Trailer Producers (ANPACT) , between January and May 2025, Scania placed 275 tractor-trailers wholesale , a figure that represented a 49% decrease compared to the same period of the previous year. In the intercity bus segment , the brand reported a positive performance with 444 units sold , which meant a growth of 37.9 percent . As for the rest of the cargo category, it registered 18 units sold  compared to 145 the previous year.

These results reflect a mixed performance reflecting current market conditions, but also confirm Scania’s strength in strategic segments such as passenger transport.

Beyond units sold, the company seeks to build long-term relationships with its customers, supported by its own operational infrastructure, technical support, and a clear focus on after-sales efficiency.

The planned expansion will not only increase coverage but also strengthen care standards in key areas of Mexico.

Furthermore, the expansion of its operations is not limited to territorial growth: it is part of a comprehensive strategy to strengthen Scania’s operational structure with a direct presence in important areas of the country.

Comment and follow us on X:  @karinaquintero  /  @GrupoT21

Tags: AFTER-SALESAnpactMOTOR TRANSPORTScaniaTepotzotlán

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índice de Confianza del Transporte y Logística – Cuarto trimestre 2023 10 destinos de exportación de vehículos pesados 2023 Descubre el Top 10 de destinos de exportación de vehículos pesados en México en 2023 La venta de vehículos pesados rompe récord en 2023 5 marcas de camiones más vendidas