Over the years and the growing demand for quality logistics and transportation services, companies have observed that the digitalization of processes helps them offer increasingly efficient services with a consequent reduction in operating costs and an increase in asset security. and road . The adoption and integration of digital technologies and advanced tools at all stages of the supply chain and fleet management are the natural step to continue competing in an increasingly demanding market.
Based on the principle that technology is an instrument for continuous improvement, Solistica integrated tools from an early age that have helped it eliminate deviations in its operation, as Carlos Alberto Lembo, head of risk management for Solistica, shared with T21.
“Something you don’t measure, you can’t control and what you don’t control you can’t improve. For this reason, in the company we have indicators to begin to control what happens with our units and with the operators, especially to take care of both safety and security risks,” said Lembo.
The company representative stressed that in recent years the transportation of goods and merchandise has experienced a significant increase in the crime of theft, “unfortunately crime goes one step beyond technology, it has become a race against theft , so Solistica has always sought best practices, partnering with technology providers that are capable of meeting our needs, such is the case of Motum , which at our request developed an automatic engine stop that works with geofences,” said Lembo.
This solution, combined with the incorporation of door opening sensors, backup GPS and locks to prevent the boxes from being unhooked, allowed Solistica to significantly reduce theft events that often ended in the loss of merchandise and property. unit. To date, the company averages 10 events a year, of which 50% have been frustrated due to the implementation of technology.
“We understood that if the vehicle and the operator are not protected in the first 60 seconds of the criminal act, the probability of successful recovery is zero percent. But the most important thing is that the vehicle is capable of activating automatically when a risk situation arises,” said the head of risk management for Solistica.
The risk management specialist explained that, although so far Solistica has found the formula to significantly reduce thefts and reinforce road safety, there is always room for improvement , which is why in coordination with Motum they are developing geofences with speed and cutting. accelerator that seeks to prevent road accidents. “At Solistica we seek to ensure that technology always works in favor of the operator to safeguard his integrity,” said Lembo.
Another area that Solistica has reinforced with Motum technology is the telemetry of the units to attend to preventive and corrective maintenance. “We need our trucks to be running in the best conditions and not to be stopped due to a failure. The moment a truck goes out onto the street, visibility is lost and only technology can help us know what is happening with the units ,” stated the manager.
Finally, the risk management specialist shared that to achieve efficient operations it is necessary to record what happens in the fleets. “To improve, it is crucial that companies have indicators, that they are not afraid to say if I was robbed or if I had an accident, because no one is immune, the important thing is to recognize that you have a problem, then attack it with the technologies that they are within reach and partner with a supplier that understands their needs and is capable of accompanying them at all times,” he stated.
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