SAN PEDRO GARZA GARCÍA, NL – As automation, artificial intelligence, and industrial relocation redefine supply chains, the real challenge for companies is not technological, but human.
This was the consensus of experts at the panel entitled ” Binational Talent in Logistics 4.0: Dual Education, AI, and New Logistics Skills ,” held within the framework of the Transport and Logistics Meeting (ETYL) 2025, organized by T21.
The panelists shared a common vision: the future of logistics will depend on the ability to train, attract, and retain talent capable of working in digital, collaborative, and cross-border environments.
“Successful organizations will not be the smartest ones, but rather those that have the people capable of managing them,” said Fernando Alonso , managing partner of AGyl The Human Capital Capability , noting that technological advancement requires a rethinking of human competencies.
In his opinion, so-called Logistics 4.0 requires not only engineers or programmers, but also hybrid profiles with analytical thinking, adaptability, empathy, and business vision.
Iliana Gamiz , president of E2E Supply Chain , emphasized that dual education and collaboration between industry and academia are essential to closing the gap between what is taught and what the market demands.
“We need young people who learn by doing, who understand real-world operations, but also who master digital management,” he said.
From a binational perspective, Argenis Bauza, founder of Creativa Enterprise and former partner at KPMG , noted that nearshoring opens a historic opportunity to strengthen talent between Mexico and the United States.
“We are witnessing unprecedented labor integration, where the flow of knowledge and skills is as important as the flow of goods,” he said.
The specialist also emphasized the need for a shared vision on certification programs, bilingual training, and labor mobility policies that respond to the growing interdependence of both economies.
For his part, Alberto Luis Zatarain , managing director of GT+Logistics , noted that Artificial Intelligence (AI) and automation should not be seen as a threat, but rather as tools that amplify human capabilities.
“We cannot lose sight of the fact that behind every algorithm lies a human decision. The key is to develop leaders capable of making decisions based on data, but guided by values,” he emphasized.
The panelists agreed that the future of logistics will be digital, but it will only be sustainable if it is also human. Dual education, cross-border collaboration, and ongoing training are emerging as the pillars of binational talent that will drive regional competitiveness in the era of Logistics 4.0.
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