Technical expertise and after -sales service have once again taken center stage at Isuzu Motors de México . The automaker celebrated the 17th edition of its National Technical Skills Competition , an event that brought together the top specialists from its dealer network and will determine the Mexican representatives for the world finals in Japan.

The process brought together more than 124 technicians from different regions of the country , who participated in theoretical evaluations and specialized training through the brand’s i-learning platform . From that group, 12 finalists reached the national stage held at the Isuzu Training Center, located at the SKD plant in Cuautitlán Izcalli, State of Mexico.

During the competition, participants faced tests focused on engine diagnostics, unit inspection, technical measurement, and troubleshooting mechanical and electronic faults in scenarios similar to the daily operation of workshops.

In addition to technical knowledge, the assessment also tested skills related to analytical thinking, operational safety, discipline, and teamwork, elements that the brand considers relevant to maintaining the operational continuity of its clients .

“At Isuzu, we understand that customer trust is also built through after-sales service. Our technicians are the ones who keep thousands of businesses running every day, and this competence reflects the level of preparation, commitment, and professionalism that exists within our network,” said Luis Miguel Mejía Triay, Deputy Director of After-Sales at Isuzu Motors de México.

In the individual category, Gustavo Olguín Pacheco was recognized as the best setter coach in Mexico. He and Jorge Alejandro Salazar Álvarez also won the team competition and will represent the country in the international final to be held in Japan in November 2026.

Isuzu noted that this competition is part of its ongoing training strategy focused on maintaining standards of quality, safety and efficiency within its service network.

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El cargo Isuzu takes technical competition to an international level with Mexican finalists apareció primero en T21.

Technical expertise and after -sales service have once again taken center stage at Isuzu Motors de México . The automaker celebrated the 17th edition of its National Technical Skills Competition , an event that brought together the top specialists from its dealer network and will determine the Mexican representatives for the world finals in Japan.

The process brought together more than 124 technicians from different regions of the country , who participated in theoretical evaluations and specialized training through the brand’s i-learning platform . From that group, 12 finalists reached the national stage held at the Isuzu Training Center, located at the SKD plant in Cuautitlán Izcalli, State of Mexico.

During the competition, participants faced tests focused on engine diagnostics, unit inspection, technical measurement, and troubleshooting mechanical and electronic faults in scenarios similar to the daily operation of workshops.

In addition to technical knowledge, the assessment also tested skills related to analytical thinking, operational safety, discipline, and teamwork, elements that the brand considers relevant to maintaining the operational continuity of its clients .

“At Isuzu, we understand that customer trust is also built through after-sales service. Our technicians are the ones who keep thousands of businesses running every day, and this competence reflects the level of preparation, commitment, and professionalism that exists within our network,” said Luis Miguel Mejía Triay, Deputy Director of After-Sales at Isuzu Motors de México.

In the individual category, Gustavo Olguín Pacheco was recognized as the best setter coach in Mexico. He and Jorge Alejandro Salazar Álvarez also won the team competition and will represent the country in the international final to be held in Japan in November 2026.

Isuzu noted that this competition is part of its ongoing training strategy focused on maintaining standards of quality, safety and efficiency within its service network.

Comment and follow us on LinkedIn: @GrupoT21

El cargo Isuzu takes technical competition to an international level with Mexican finalists apareció primero en T21.

MONTERREY, NL. – The stage was literally set for Difrenosa to present its service solutions and customer focus that transcends rhetoric to a large number of clients in the northeast region of the country , as well as other regions.

The Tamez family, represented by a new generation of managers, were responsible, together with the governing body, for outlining Difrenosa’s current proposal, not only for the Mercedes-Benz and Freightliner product portfolio .

Juan Esteban Corzo, general manager of Difrenosa, outlined the company’s presence and service focus nationwide, particularly in the northeast region. They now have a direct presence in Nuevo León, Tamaulipas, Coahuila, and Torreón.

In addition to announcing Difrenosa’s new headquarters in Ramos Arizpe (Coahuila), which will soon begin operations, Corzo noted that the group’s current presence is in different regions through various schemes such as consignment inventory, in-house mobile workshops, and its own branches and service bays.

Difrenosa currently has 110 consignment inventories , eight points with in-house mobile workshops of which there are 40 mobile in-house parts, 15 mobile in-house services and 15 road rescue units .

In front of clients who took the opportunity to participate in this event organized by Difrenosa, Jaime Tamez González, New Business Development Manager, described how Difrenosa, as part of Grupo Tracto, has focused on customer satisfaction and that passion is the driving force behind innovation.

These foundations are what allow Difrenosa to maintain dynamic growth today, and the figures make this evident, where in 2022 they had a total service area of ​​70 thousand square meters (m2) , and in 2024 it reached 125 thousand m2.

The same growth was seen in service bays, which had 85 in 2022, while by 2024 they had already reached 200 bays. The same dynamic was evident with the number of employees, who at the end of last year reached 690, up from 360 in 2022.

Juan Esteban Corzo also highlighted the training issue, which closed 2024 with 43,692 hours taught, which represented an increase of more than 180% compared to 2022, and even, in the case of the Allende workshop with the help of Conalep, today there is a dual program where out of five days of classes, internal combustion students take it at the Difrenosa facilities.

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El cargo Difrenosa shows its support route to its customers apareció primero en T21.