Artificial Intelligence (AI) is a constant presence for trucking companies . Through solutions that promote asset and road safety, it contributes to productivity, predictability in logistics, and maintenance tasks.

At Samsara ’s Smart Operations 2025 event , Kiren Sekar, Samsara’s Chief Product Officer, said the organization has focused its innovation on positively impacting customers, “not only is the technology secure, but it’s also about helping operators solve their biggest pain points .”

Currently, Samsara’s entire platform manages more than 14 trillion data points globally, providing visibility where it historically wasn’t available, such as operator activities to ensure safety, the efficiency of units on the road to reduce fuel consumption, and the movement of assets, using tools to ensure things arrive correctly and in a timely manner, Sekar added.

A relevant aspect that the executive highlighted regarding the use of technology is that, given the shortage of operators, the use of data is important to make their work simpler and more satisfactory .

Meanwhile, for fleet managers , solutions such as fuel theft detection are essential for instantly locating and correcting incidents, ensuring the fleet operates efficiently for the company, its employees, and its customers.

Within Smart Operations 2025 , the discussion focused on how Mexican carriers have driven various developments within Samsara’s solutions portfolio , which were applied to address these needs.

Max Rencoret, Samsara’s Vice President of Product and Engineering, commented that AI is showing real benefits in operations. “It’s being applied to preventative maintenance. The interesting thing is that we capture engine faults and now show them all the information regarding the descriptions, what steps they need to take to resolve them, and with the assistant, they can complement all this information. And we also use all the data we have.”

Rencoret indicated that Mexican companies that are in the process of adopting technologies such as Artificial Intelligence seek to verify that they are addressing real issues, as well as making the process more efficient and productive. “We are focusing on improving what they already do ,” he emphasized.

Meanwhile, Cristina Sánchez, Samsara’s Sales Engineering Manager, recalled that when the company arrived in Mexico six years ago, its focus was on asset security, but over time, it has evolved hand in hand with its clients and with specific solutions for the domestic market .

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El cargo Samsara, in “tandem” with the Mexican market apareció primero en T21.

Connected operations are a driving force of the global economy; an estimated 40% of the Gross Domestic Product (GDP) is linked to this type of activity. It is in this context that corporations have identified the need to continue investing in technology that enables greater security, protection, and, of course, efficiency.

Samsara ‘s most recent study, “The State of Connected Operations: Building for the Next Generation: Workplace Trends in Physical Operations,” yielded three key findings: Workers crave greater investment in safety and security; technologies are improving workforce safety, security, and efficiency; and leaders are successfully using technology to attract and retain the next generation of workers.

In the study presented by Samsara, it is reported that in Mexico, 71% of leaders plan to invest a moderate or significant amount in technology over the next five years to improve security and workforce protection; this result is only behind Germany, where 75% of leaders have this in mind.

“Innovation is already happening. In the case of trucking, what’s happening is that when your company faces certain challenges and problems, and you find out that a company in the same situation is achieving results, and these results are associated with technology, then technological adoption begins,” Brendali López, marketing director of Samsara in Mexico, commented in an interview with T21.

Based on Brendali López’s statement, the incorporation of technology accelerates when business owners see that it’s not so distant, but rather tangible in results such as road safety and asset security. This is true regardless of the company’s size.

One element that stands out and that they have visualized within the transportation sector at Samsara is that technology is not a threat, but rather can be a disruptive agent for a company that is more efficient and resilient.

One example of this is what Brendali López said about the opposition operators faced with the installation of cameras in the cabin : “Five or six years ago, they felt invaded by cameras; today, they see them as a work tool.”

From the executive’s perspective, this advancement in technological solutions allows them to embrace new developments, having a positive impact on their businesses. “This element has been key to technological adoption in organizations,” Brendali López considered, especially by achieving impacts not only in one part of the business but also by finding comprehensive solutions.

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El cargo Tangible results enable acceleration in technological adoption: Samsara apareció primero en T21.

With 14 years of existence, Quálitas ‘ risk prevention area has strengthened strategies to help policyholders generate prevention programs that contribute to reducing the risk of road accidents.

The project started with the creation of a key performance indicator (KPI) for information on the accidents of each of the transport companies, which is still valid today and is the main starting point for making decisions within the transport companies .

“Over time we have evolved with training, road safety diagnoses, we have a diploma course that we do every six months where we invite all transporters nationwide, to be able to share good practices in each of the areas and each of the important topics for cargo transportation in Mexico,” explained César Girón Ramírez, deputy director of Risk Prevention at Quálitas, in an interview.

To strengthen the area of ​​risk prevention, Quálitas has technologies that contribute to road safety , including advanced driver assistance systems (ADAS), document management systems (DMS) and GPS. “We have integrated these elements with the aim of continuing to evolve to help transporters reduce the risk of accidents,” explained Girón Ramírez.

In 2022 , Quálitas also acquired a telemetry company, DCT (digital communications technologies), to continue meeting the insurer’s objectives and strategies. With the incorporation of this company, information, big data and heat maps are generated that help policyholders make decisions to reduce the risk of theft and fatal accidents on the roads.

“Telemetry is very important today because it helps companies make decisions and implement operational controls to reduce the risk of accidents, even before the driver sets out on the road,” said Quálitas’ Deputy Director of Risk Prevention.

Currently, Quálitas has 45% of the insured cargo transportation sector in Mexico . Girón Ramírez explained that this penetration has helped the insurer strengthen its structure, for example, with the development and training of adjusters and lawyers specialized in heavy equipment.

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El cargo QUÁLITAS strengthens road safety with risk prevention area apareció primero en T21.