Cargo theft continues to put pressure on logistics operations in Mexico. In 2025 alone, 10,367 thefts of heavy vehicles were reported , according to figures from the Executive Secretariat of the National Public Security System (SESNSP) , while 62% of industry leaders say that these types of incidents have increased in the last five years .

In response to this scenario, Samsara presented its new Incident Center in Mexico , a platform powered by artificial intelligence (AI) that seeks to streamline the detection and handling of operational and asset security risks from a single system, the company reported in a statement.

The solution centralizes real-time monitoring, data analysis, and coordination of security teams on a single operational panel, with the goal of reducing reaction times to events such as fuel theft, GPS jamming , accidents, misuse of units, activation of panic buttons, or abnormal stops.

Key features of the platform include proactive alerts , the visualization of operators , vehicles, and assets on a single map , and workflow automation to accelerate response protocols and improve coordination between teams. It also incorporates post-incident analysis tools to detect recurring patterns and evaluate the effectiveness of implemented actions.

Luis Larrea, Sales Engineering Manager at Samsara in Mexico, explained that one of the main challenges for companies is the fragmentation of systems during an emergency, which delays decision-making at critical moments.

“Unlike traditional protocols, where security teams must follow several steps or even switch between multiple platforms, this solution consolidates all critical information into a single dashboard to contact the operator, immobilize the unit, or escalate the case in real time,” he said.

The company noted that, in many cases, monitoring areas still rely on intermittent GPS signals, manual calls, and various platforms disconnected from each other, complicating the immediate response to a theft or operational incident.

MexAmerik success story

Furthermore, the system prioritizes events according to their severity level to prevent security teams from focusing on minor alerts and losing sight of critical operational risks. Claudia Fernández, Prevention Manager at MexAmerik , stated that the platform provides a comprehensive view of operations and allows for faster detection of criminal patterns.

“The Samsara Incident Center allows us to have a comprehensive overview of the operation instead of reviewing each unit individually. Because the information is visually easy to understand, we can detect crime patterns on the map and make decisions much faster,” he noted.

With this commitment, Samsara seeks to strengthen the response capabilities of transport companies in a context where asset security and operational continuity have become increasingly critical factors for the industry.

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In an environment of uncertainty, insecurity and cost overruns, industry leaders agreed that logistics in Mexico is facing one of its most complex, but also decisive, moments for its transformation.

During the dialogue panel “Mexican Logistics in 2026: Between Resilience and Competitiveness” , at the Forum of the National Association of Vehicle Tracking and Protection Companies (ANERPV) , Osiel Cruz Pacheco,  CEO of Grupo T21 , acknowledged the role of logistics entrepreneurs, whom he described as “heroes” who keep commerce operating in an adverse environment.

However, he was also emphatic that Mexico still has not managed to reduce its logistics costs to levels that are competitive with more advanced economies.

Insufficient infrastructure, outdated toll systems, downtime on roads and in ports, as well as regulatory burdens, are part of a “salad of factors” that increase the cost of logistics operations and directly affect the end consumer.

From the perspective of importers and exporters, Javier Lagunes , president of the National Association of Importers and Exporters of the Mexican Republic (ANIERM) , stated that the country is going through an evolutionary process forced by global competition.

Among the main challenges, he highlighted the need to clearly define the roles within the logistics chain, the lack of concrete actions to solve structural problems, and the urgency of generating effective public policies.

Even so, he stressed that Mexico has a privileged position to become a key logistics hub , provided it manages to correct its weaknesses.

For his part, Fernando Con y Ledesma , president of the Mexican Association of Shipping Agents (Amanac) , emphasized that one of the main obstacles is the lack of alignment among the actors in the logistics chain.

“The challenge is to put aside individual interests in order to build collective efficiency,” he said.

Furthermore, he proposed promoting a national initiative under the concept of “Safe Mexico” , with the aim of improving international perception and generating more reliable conditions for trade.

Rising costs and operational uncertainty

From the Mexican Association of Freight Forwarders (Amacarga) , its president, Eva Muñoz, offered one of the most critical diagnoses: insecurity has completely transformed the logistics operation .

Today, he explained, companies face increased theft and violence, higher insurance premiums, a need for security and constant monitoring, and an inability to maintain stable rates.

This has eliminated practices such as just-in-time , forcing a redesign of routes, schedules, and operational strategies, which directly impacts costs and efficiency.

In this context, Luis Villatoro , president of ANERPV, highlighted the role of technology as a central element in mitigating risks.

He noted that the use of artificial intelligence , telemetry, and tracking systems has improved vehicle recovery and strengthened traceability. He also emphasized the importance of collaboration with authorities, which has led to the development of analytical frameworks, incident reports, and critical points.

Intermodal: progress, but with structural challenges

Luis Hernández, president of the Mexican Association of Intermodal Transport (AMTI) , presented a more optimistic outlook for intermodal transport, with progress in the use of rail and greater integration with ports and borders.

However, he warned that structural problems persist , such as complex customs processes, a lack of standardization between ports and regions, and increased regulatory costs.

Added to this is the need to redefine Mexico’s role in an environment of regionalized trade, where economic blocs are becoming more relevant.

Participants agreed that the transformation of the sector involves the use of data for decision-making; training and certification of talent ; adoption of new technologies; and greater collaboration between associations and authorities.

In particular, the importance of professionalizing all levels of the logistics chain and generating reliable information to design more effective strategies was highlighted.

In conclusion, the consensus was clear that without security and legal certainty, logistics competitiveness is limited; since insecurity hinders investment, damages the country’s international image, increases operating costs, and limits the sector’s growth.

Despite this, the final tone was optimistic. The industry acknowledged the challenges, but also its capacity for adaptation.

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