PLAYA DEL CARMEN, Q. ROO.- The logistics and transportation sector in Mexico is not exempt from experiencing changes in labor trends , specifically in the incorporation and retention of new talents, since the phenomenon of high turnover occurs more frequently, along with a cannibalization of human capital.
According to the Mexican Association of Human Resources Management (Amedirh) , Mexico has one of the highest turnover rates in all of Latin America , with an average of 17 percent.
However, this situation rises to 27% in logistics companies , according to the first National Study of Supply Chain Indicators, presented at the end of last year by Logística de México (LDM) and the EGADE Business School of the Tecnológico de Monterrey .
Sandra Aragonez, president of the National Council of Executives in Logistics and Supply Chain (ConaLog) , indicated that this situation is getting worse as the new generations have different expectations , they seek different work experiences and, therefore, their rotation between companies is more pronounced, so human resources departments have had to incorporate new talent retention and development initiatives.
However, he said that to mitigate this high turnover trend, companies must make efforts to introduce standardization in their talent retention processes, where documentation is developed, technology is incorporated, and even a succession plan is created.
“It is about designing processes with a learning management system , having documented processes, trying to depend on the process and not on the person, enabling technology, it makes it simpler (for companies),” he said at a press conference, within the framework of the 2024 edition of Top Flotillas and LOGEX .
This high turnover is not only an issue that occurs in small and medium-sized companies that have not established such processes, but is also present among large companies, even those certified as Great Place to Work .
“But there are very good companies that rotate critical talent through different areas so that they gain greater knowledge and enrich the skills of their staff,” said the director of Alvarez & Marsal , a consulting firm.
He also said that the logistics and transport sector must work and get closer to academia, since “there is a lot of talent that does not necessarily come out with the training that we need in the industry.”
He even indicated that various studies in the United States speak of a trend among companies to eliminate the requirement of having a degree from a professional career , because the guideline is being given in the search for talents by skills.
“I do believe that there is talent with the capabilities and skills to fill certain positions. That is why I believe that involvement with the academy is essential,” he said.
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