MONTERREY, NL.- Total Trucks Mexico (TTM) has welcomed its new branch in Monterrey, a location set to be a growth catalyst for Mack Trucks in one of the most dynamic regions for freight transportation in the country.
Juan Carlos Uribe, director of TTM, explained during the inauguration that the new branch is part of the master dealer’s business plan to meet customer demands, stating, “We want to grow, but to do so we need to be prepared with good support for the trucks.”
TTM Monterrey largely responds to the dynamism observed due to the nearshoring effect, which has increased the demand for logistics and transportation services for goods and merchandise. “We find ourselves in an environment of great opportunity, and that is why we are making this investment, which will be replicated throughout the country to improve the support we provide to our customers with the Mack brand,” Uribe stated.
He emphasized that the company is more than just a truck supplier, as it is dedicated to technology, evolving and disrupting the market by offering innovative equipment with efficient and aerodynamic engines. Additionally, it is moving towards electrification, “to provide transporters with a more efficient product that allows them to save on operating costs and meet their customers’ demands, all while having a lower environmental impact.”
The executive explained that in 2024, the master dealer will total eight branches, with four more openings planned in different parts of the country for next year. To date, the group has 40 service bays, with the goal of constantly increasing this number.
“We are hiring and developing professional technicians to offer top-level service to all transporters. Additionally, we are investing in spare parts and implementing all the technology that Mack has to ensure customers receive the attention they need,” highlighted Juan Carlos Uribe.
Considering that Mack has just announced the construction of a plant in the country that will manufacture complete trucks, the opening of the new TTM Monterrey branch aligns with the brand’s growth plans in Mexico, ensuring the availability of trucks to meet national transportation demands.
Eduardo Herrera, Vice President of Mack Export, stated that the plant responds to the brand’s expansion in Mexico and Latin America. “The fundamental objectives of the new manufacturing center are to compensate for North America’s production capacity and expand Mack Trucks’ business in Mexico and Latin America,” he said.
Herrera emphasized that the most important aspect of serving the national market is having product support, hence the importance of having TTM as a master dealer in the country.