With the aim of offering closer and more specialized attention to the auto transport sector , the agent and insurance specialist, Marco Fernández , inaugurated his new office on January 22 in Nuevo Laredo, Tamaulipas, one of the main logistics areas of the country.
Fernández, who has more than 22 years of experience in the insurance sector, told T21 that one of his goals is for transportation companies to see the insurance agent as a strategic partner , as someone who cares about their safety and long-term profitability .
Its approach seeks to go beyond reactive attention, to prioritize accident prevention and road culture .
“We always associate insurance with the reactive part, when an accident has already occurred. But what we want to do is transform the way in which transport companies approach insurance, promoting prevention and reducing losses,” explained Fernández.
The decision to open an office in Nuevo Laredo responds to the need to strengthen its relationship with the region’s transporters and offer a more agile and personalized service. The new headquarters is located in the Nuevo Laredo Cargo Services Center (CenSeCar) , a strategic point for the sector.
Challenges and trends in the insurance sector
Fernández pointed out that one of the main challenges in the industry is the need for awareness not only among drivers, but in all administrative and operational areas of transport companies.
“It is easy to blame the operator for an accident, but many times there are previous warnings that could have prevented the incident. From monitoring to maintenance, all areas have responsibility,” he stressed.
Fernández stressed that the insecurity in cargo transport has generated an increase in accidents , which has reduced the number of insurers willing to operate in the sector.
“A few years ago you could present eight or 10 insurers, today they must be counted, and some with proposals with very high costs,” explained Fernández.
Among the specialized services that Marco Fernández provides in his offices, both in Mexico City and Nuevo Laredo, are:
- Fleet and heavy equipment insurance: Working exclusively with Quálitas , it provides coverage from the notification of the incident until the vehicle is back in circulation. It also offers prevention, awareness and road safety services at no additional cost to its clients.
- Crossborder insurance : Aimed at the transportation of goods exclusively destined for the states of California, Texas and Arizona in the United States .
- Freight transport insurance: Coverage both in national territory and at border crossings, integrating cargo protection within the same policy to facilitate management for clients.
In addition, Fernandez stressed that the U.S. side also has a prevention program, with access to training and continuous improvement tools for transporters.
This vision of safety and prevention was supported by various actors in the sector, who attended the inauguration of the office in Nuevo Laredo, including Héctor Hinojosa, general director of Transportes HH .
Also present on behalf of Super Transporte Internacional (STI) were Angel Hernandez, General Manager; Bernardo Gaytan, Director of Operations; and Victor Hernandez, Director of Finance. Also present was Gerardo Hernandez, Director of Finance of Rhino Express .
Marco Fernández also highlighted that Maximiliano Bermúdez, regional director of Quálitas in Ciudad Valles, San Luis Potosí, was a key player in the development of this project.
With this opening, Fernández seeks to consolidate its presence in one of the most important regions for auto transport in Mexico, betting on safety and prevention as pillars of its strategy.
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