Facing disruptions in the supply chain remains a challenge for logistics companies, which is why they look to planning and technology , especially the implementation of Artificial Intelligence (AI), as part of the solutions to transform the response to disasters and crises of various kinds .
According to Samsara ’s State of Connected Operations (SOCO) — Plan, Act, Recover: Disaster Preparedness in Physical Operations report , only 3% of Mexican companies plan for supply chain disruptions and security threats , while 89% have suffered financial losses due to being unable to locate critical assets.
“Mexican companies are unprepared for large-scale crises such as natural disasters, supply chain collapses, civil unrest, and security threats,” the study, which included 1,550 emergency specialists—150 from Mexico—emphasized.
According to the data revealed by the analysis, 22% of respondents stated that their organizations are not ready to respond to a major crisis.
“The biggest risk in Mexico isn’t the weather, but rather operating blindly when networks fail or routes are blocked,” said Brendali López, Marketing Director for Samsara in Mexico.
In addition, they showed low confidence in their level of preparedness, as only 23% feel adequately trained, mainly in extreme weather events, as well as natural disasters and cyber incidents .
Access to connectivity during a crisis is a clear issue. In Mexico, 59% of leaders reported inconsistent real-time data on key resources, while 77% expressed concern about maintaining critical communications needed to coordinate people and assets.
The role of AI in disasters
For 79% of respondents—across 21 industries and seven countries, whose roles span planning, response, and recovery— AI will fundamentally transform disaster response over the next five years .
“Leaders in the region are looking to technology to strengthen emergency planning, early warnings, and real-time decision-making,” the study stated, adding that an effective response requires a better-prepared workforce .
In this regard, in Mexico, 76% of respondents considered that their frontline teams lack the necessary training to use digital tools in a crisis .
In addition, 86% noted that the increasing frequency of disasters is generating new training demands, particularly in the use of data and technology .
This underscores the urgency of using artificial intelligence and other technological innovations to more effectively support leaders in managing future emergencies.
“True resilience depends not only on AI, but also on orchestrated operations, redundant communications, and trained teams. When these three elements align, organizations can keep people safe, redirect supply chains in hours, not days, and contain the financial impact,” emphasized Brendali López.
Supply chain recovery after a disaster is only possible with a strategy in place to get businesses back on track.
Thus, 97% of organizations with emergency plans resume operations within three days of a crisis , confirming that “preparedness not only speeds recovery, but also reduces losses.”
In a context of increasingly frequent disasters, planning is essential to protect people, ensure operational continuity, and maintain the trust of employees, customers, and citizens.
Comment and follow us on X: @GrupoT21
