Antonio Arranz, CEO of DHL Express Mexico , reviewed the company’s activity and achievements during 2024, highlighting operational milestones such as the fact that they expect to close the year with double-digit growth , in addition to having the best peak season since the German company arrived in Mexico.
Arranz highlighted that during the El Buen Fin weekend, the company had a record 510 thousand packages delivered, an achievement that underscores the continued growth of e-commerce in Mexico.
“We are very pleased that, despite the economic challenges, we have maintained a high level of service. This is a result of the great capacity of our team and our technological investments,” he said.
On the other hand, the executive highlighted that this year they made an investment of 60 million euros for the acquisition of 600 new vehicles , a significant increase that represents a 20% growth in DHL’s total fleet in Mexico.
“Without this investment, we would not have been able to guarantee the level of service we currently offer, especially during this peak season,” said Arranz.
The new fleet includes vehicles of various sizes to suit market needs, from small units for compact packages to medium and large units for bulky products.
In addition, DHL announced that the inauguration of the expansion of its hub in Querétaro , which will be the most advanced in Latin America, will take place in early 2025 .
Arranz explained that the hub has already operated at full capacity during this peak season, allowing DHL to maintain its commitment to on-time delivery during the holiday season.
“This hub is an example of our long-term vision for logistics growth in the region, consolidating Querétaro as a strategic point in our global network,” said Antonio Arranz.
On the other hand, DHL reaffirms its commitment to small and medium-sized enterprises (SMEs) through the DHL PYMES Program , an initiative that seeks to empower entrepreneurs with training in digital strategies and access to international trade tools.
This program started in Querétaro on November 15 and will be expanded to all states in the country.
“Our goal is to ensure that every small business has access to the infrastructure and knowledge needed to compete globally,” he said.
He also pointed out that all this is happening in a context in which B2B trade is picking up, so next year, although it will start off difficult, looks favourable.
He added that DHL Express grew by around 100% during the six-year period and the German group set a goal of growing its division in Mexico by 50% in the period 2025-2030.
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